Major Problems

Hey Anthony. Thanks for letting us know about your issues. Let me check this out and I'll get back to you most likely no later than Tuesday afternoon. Sorry your having trouble.
Also where the French text of langue is click on that and select English. Also what model interface of our compu live range do you have?
Sincerely,

Hey James

In the language selector, English is selected, even though everything is in french.

Says Copmu Club 04 on side, but have been using with 06 for many years through the upgrades no problems.

Blue box

USB s/n 3306479

Also the box is still working fine, it is the program that is bugging out.

Also where is the support for midicon?

Ok. Does the June 2010 software still detect your compu 04 interface?
Sincerely,

Ok good it still detects the 04 hardware. I had though the midi con will work and save triggers on the unit however we do not have a midi map file for midi con. And I have been speaking with a developer of ours and I am not sure if they can make one for it. But like I said let me look into this in depth and test with my midi con and June 2010 install and I'll get back to you early next week when I know something.

Side note: have you checked out our new compu show software? It's the next generation compu software. There is a beta for download on the compu cue product page.
Sincerely,

So midicon is advertised to work with compu...and it doesn't, why does this not surprise me?

What is difference between compu live, show and cue? There are no program specs on web pages. Will they all work with my current dongle? Do these programs work with midicon?

One more thing, with the current compu-live software boot up, English is not even an option...

This is with no midicon hooked up, as since there is no layout for it I figured keep it out of the problem loop until the software is working.

I downloaded compu-show just trying to kill downtime at a show. It does not recognize this dmx box.

It does have a midicon console, but things do not move if I move them on the hardware, so I have a feeling they are not linking up.

Beta compu-show wont boot, start up window comes up and nothing ever happens after that. If I unplug the midicon then it will boot fast like normal.

I am really bummed on this one, I actually had a night to sit and learn on this thing, and I can even use it...seem kinda a backwards way to release a product to me.

Try this latest release of compu show beta, OCT 28th 2010.

Also sounds like the June 9th 2010 of compu live had a bad install. Make sure your removing the .exe from the zip file then launching the installer. So back up your show files and fixture profiles, uninstall and delete the software and then reinstall. That should fix up some of the issues your having. Let me know.
Sincerely,

Uninstalled the program, re download June link. Installed. Application still opens as Sunlite Suite, not Elation or CompuLive. I now could put it in English. In changing starting parameters I was able to get it out of beginner mode.

So I do not understand why it is downloading from your site and booting as another program.

Downloaded new link for CompuShow, still does not reconise dongle. Also, if midicon is plugged when CompuShow is booted, it wont boot until midicon is unplugged. The program also doesn't respond to midicon when console is open showing midicon picture.

How can I get midicon working with CompuLive?

Ya i'm sorry I forgot to mention. The compu show software will only recognize the new interfaces ( Compu Cue Basic, Compu Cue, Compu show SD and Compu Show SD+). So to use Compu show with lights you will need one of these interfaces. I know it may seem unfair to require new interfaces but the new software has many new features that needed new hardware to support it. Also the popularity of 64 bit operating systems also played a part in the decision to make new interfaces. I have yet to hear back from my development team about using midi con with compu live. And I will also check about your issues with compu live program. Thanks.
Sincerely,

Hey Jingles

Thanks for the phone call, really thought we might get somewhere after it, but only have more bad news to report:

1. Why is program still opening as Sunlite Suite? I have uninstalled and reinstalled 2 times with June download, saved and then opened, and it never opens as Elation Compu like it used to.

2. Went into starting parameters to check midi settings as asked. Clicked reset midi. Waited...waited, whole laptop locked up! Ctrl.alt.delete did nothing, had to hard power restart.

3. After full reboot, tried in starting parameters using the midi test. Nothing happens after window opens. Hit different keys on midicon, nothing. Hit ok button to close window, and it closes. Push anything on starting parameters after closing test midi, whole controller locks up. Tried hitting ok or cancel to get rid of starting parameters, but nothing ever happens. If I unplug the midicon, controller jumps back to life like nothing was ever wrong.

Now, restarted the controller yet again. Open midi test, hit a bunch of buttons on the midicon. Still see nothing in the window, but unplug the midicon from laptop before hitting ok. Then pops into the midi test window all the commands and values for the buttons I just hit. If I do not unplug the midicon, nothing show up in test window, if I do unplug it, then it shows up. This make 0 sense to me. If I then plug midicon back in to test again, it does not work unless I restart the whole program with unit plugged in before starting.

4. Shift right click on button to add midi control as instructed. Click option, says waiting for midi command, so I hit buttons on midicon, but window stays open as no command was send.

5. With midicon plugged in, controller runs at snail pace. Sometimes it wont do anything at all, but as soon as I unplug midicon, controller jumps right into whatever I asked it to do with no delay.

So, I am looking forward to other ideas I can try. Or is this midicon defective?

Also when we were talking you mentioned the encoder wheels wont work. Is that something that will be fixed, or something I am stuck with using the program you guys said it would work on? Major reason I bought the midicon was the thought it would actually work with this software, and it had encoder wheels. I could have bought an off brand units for 1/4 of the price if all I wanted was some push buttons and faders. When could I expect you guys to have a working midi map for this unit?

Like I have said before, why was this released so long ago, and yet there is nothing supporting it's use?

Hey anthony. Can you tell me the specs for your laptop? Also is there any way I could get you to uninstall and delete the SL2006 folder from your hard drive but not before saving your work files of course. and then Reinstall from this link: http://db.tt/w9LsPK
I am leaning towards their being a problem with your specific midi con. However I'll have to get with our service department aswell as our developer for the compu Live software. This may take some time but I am really trying to get this issue resolved for you.
Sincerely,

Tried something else...

I will work on backing up files so I can fully remove and re install program.

I hooked midicon up to another laptop, my mac with windows in parallels. Normally I run with this but it has been know to be unstable but figured worth a try.

I am running Sep 09 Compu06 Software on that one as it is nice and stable. I tried the shift right click in this and window would come up. I would hit button on midicon, and would get error "midi command is not assigned in the console". So I think it is getting some signal from the midicon, but it wont let me assign the buttons.

Ok thanks. That helps. I'll try to have some answers for you tomorrow.
Sincerely,

Also if you'll notice I moved the thread to the Compu Live software section. Cause it is a Software problem and there is no section for midi con. so we can just leave the thread here.

Also could you maybe send me a show file (.ssh) and I can see if it locks up my midi con aswell? jamesk at elation lighting DOT COM
Sincerely,

Anthony please contact me sometime this afternoon or early evening when you can. I have a few things to go over with you and a new midi map for Midi con for compu live software.
Sincerely,

Hello James, I'd just like to know if you've gotten any answers about Midicon working with Compu Live? If it did, I would definitely be getting a Midicon.

Thanks

Hello Chris, Welcome to the forums. The midi con can do a lot on compu live. If you have any specific function questions let me know.
Sincerely,

Hello James,

Thanks for the reply. What I'd most like MidiCon to do is assist on the programming side of things. For example, can I get it to take over a fixture's pan and tilt with the encoders and then record that into a scene or switch? Can I select multiple fixtures and use use the encoders to manipulate pan and tilt?

On the playback side, can I trigger steps within a scene or switch with it? Can I go forwards and backwards within a cycle on it?

Thanks

There is no midi control option for manipulating the channel faders in the button editor. Also on Compu Live the wheels on the midi con are not mapped as the midi function ability is not present on the live software.
The only thing I know that you can do from the questions you asked is you can use it for your "GO" buttons when playing a cycle. Also it is not even possible to trigger steps in easy step in a scene. Once you record steps they play in the speed that in which they recorded. Same goes for switches that use easy step too.

However compu show does ALL of this except trigger steps in easy step that just in general is not supported. so what interface do you have? You can upgrade with us for a discount to get a new compu cue or compu show interface. Look in the compu Show thread.
Sincerely,

Yeah, that is what I thought it was capable of. Is there any way to control pan and tilt in the button editor that is not using the mouse? Could I set up a joystick or PC video game controller to do it?

On the ArtNet side of it, can I use my Enttec ODE to output ArtNet with CompuLive, or is there a special node that I need to use?

I have CompuLive 2048 installed in a couple of arenas, so upgrading doesn't make too much sense as it costs them extra and I'd have to reprogram everything that I've done for them already. Unless, is there a way to import shows into CompuShow from CompuLive? If this were possible, it would become much more feasible for me to do it.

Thanks again,

Chris

Is it planned that the Midicon gets someday motor fader?