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Guys I'm definitely more of an amateur than not, but I've run into a very frustrating issue and need some help..

I've got a vision scan 575 (not an E) that is running fine during self tests and in sound mode but will not listen to DMX.. have tried different cables and even computers but when plugged in the display flashes indicating it's not receiving signal. The light on the other side of the chain, though, is still working, so DMX IS passing through the light however there is no control.

Is there a way to turn off sound mode altogether? It can be switched from slave to master, but I cannot get it to just be off of sound mode. On my powerspot 250s the light will automatically listen to the computer if it is plugged in regardless of whether sound mode is on.

Can anyone offer any insight? Thanks!!!

W
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