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So yesterday while programming for Sundays church service the lighting guy deletes an unwanted scene from a page and the software locks up so he manages to turn the computer off for a restart but it won't come back on not matter what he tried. We had to remove the RAM and put it back in for the computer to start up again.

Any idea what happened? Is this common?
We're on Windows XP with 2 gigs of Ram.
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Can you tell me the release date of the Compu Live software you are using on that computer? Also in about 99% of the cases in which a program hangs or crashes you most of the time don't need to reboot your computer. you just need to end the process in the windows task manager(Ctrl+alt+Del).

To find the exact version date open the progrma and find the "?" and click on about. Sorry your having trouble. Welcome to the forums.
Sincerely,
I recreated the crash today except my computer still worked after Elation crashed this time.

I made a scene in the Master channel, deleted it and the error message came up asking if I would like to send the dmp file to developer team. I clicked no since that pc is not on the internet. It closes Elation and then I can reopen it later. We does Elation crash when I delete a scene? And will the update fix this?
Thanks.

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