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Have you tried a splitter yet? If you have, you might have a bad solder joint somewhere that is causing the issue.

Also try like jingles said, set your dip switch settings with the unit off and then turn it on. As for DMX Mode and the 10th switch, what the 10th switch does is different for each fixture. Check your manuals to be sure of what it does. Dip switches 1-9 are always DMX address because if you add up 1-9 (1+2+4+8+16+32+64+128+256) it equals 511 and DMX only goes up to 512. Most fixtures are at least 2 channels, so you get the idea.

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