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In This forum you can discuss tips, tricks, and troubleshooting for Elation's Next Generation Compu Live software, "Compu Show".

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Yea, that's happened to me about 10-15 times. Sometimes the dongle will come back on by unplugging and plugging back in the usb cable anywhere from 5 to 500 times, and sometimes you won't. I've gotten them to replace a few of them but its happened to nearly every white dongle I've purchased.

Surprisingly, the much cheaper compu cue basic dongle (that still works for compu show) has yet to do this to me.
Was using the white one. I also found opening it up and pulling the battery and putting back in does some sort of reset? I dunno, done it twice now and worked both times. But.....I've also picked up a chamsys, so the elation is not used as much, but I still love it and use it when I'm running lights and sound, or when I need to quickly and easily build profiles.

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