MYDMX SOFTWARE | Elation Lighting Forums

terryMember

I just purchased this software and have it loaded on a laptop running windows 7 32 bit and 64 bit and in windows 7 32 bit xp mode.
I have a problem with 1 of the cans not showing the correct color light all dip switches are set correct I moved that can to a different posistion and reset the dip swithces but still the can will not change to the correct color all the other cans do what I program into them they are all led 56 par cans also I can not get the 3d to run at all just locks when activated.
Again the computer I am running this on is a 64 bit system but running windows 7 32 bit. I have already hat to have 1 can replaced lights were out on it and now I think this is a problem with the can but not sure. I with they would just take the software and dongle back or trade with a board. I have had nothing but problems with it and even the guy that sold it came and tried to set it up at one of the shows I believe I knew as much as he did he never got it to work correct.
Thanks for any help

5/29/109:49 AM

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Jingles8302Admin

Hey Terry the my dmx software is sold and supported by American Dj. You will have to join their forums and and get support over there.
Sincerely,

5/29/1010:21 AM

Jingles8302Admin

Here is a link to the ADJ forums.
http://forums.americandj.com/eve
Sincerely,

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