platinium beam extreme

djkaozMember

hello,
I have 3 extreme fixtures and all 3 have had the same problem with the frost option... once I set it... it cant be removed unless I shut down the DMX program. I olso have visi beams that work just fine... all channels..

7/14/1410:30 PM

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djkaozMember

wow... what happend to the custumer support..here ..

8/5/149:16 PM

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Jingles8302Admin

I guess we missed this post, i'm very sorry.

Is this still going on? and if so, what controller are you using?

8/5/149:25 PM

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djkaozMember

once again jinggles saving the day.
im using emulator software not sure what version. its been about a year I havent update...

8/12/1411:21 PM

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Jingles8302Admin

you should update to 103.41
Mac or Windows? Let me know and i'll link you to the latest release, its also on our website.

8/12/1411:30 PM

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