RS232 Problem

gamerlink1Member

Received the Show Designer 3 console a few weeks back and decided to use the serial port for transferring fixture profiles ect... When we go into the SD Monitor program and click Com 2 we receive this error - Run-time error '8020' Error reading comm device. We have tried both comm and no success. And yes we have changed our RS232 adapters comm to match the program.

Any help?

Thanks
Cody

2/6/125:40 PM

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sdmanMember

Are you using a link cable the crosses lines 2 and 3? That's the only way it will work.

2/6/128:20 PM

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gamerlink1Member

What do you mean by link cable between 2 and 3?

Thanks,
Cody

2/6/129:41 PM

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sdmanMember

You have to use a null modem cable from whatever device you are working with, USB converter, COM port on older PC.

2/6/1210:09 PM

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gamerlink1Member

Got a null modem adaptor. When trying to connect to the SD3 i now receive a different error. "Show Designer not responding"

Any advice?

Thanks!
Cody

7/31/123:36 PM

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sdmanMember

Make sure you can set the com port to 1 or 2 on your USB adapter. Then select the same on the program. The program only supports com 1 or 2.

7/31/124:02 PM

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gamerlink1Member

Set the Com port to 1 and 2. Still receiving the same error