Compu Cue Basic Siudi 8c Driver? | Elation Lighting Forums

deejayarecueMember

Hi,

I purchased a brand new Compu Cue Basic dongle and can't find the correct drivers to install it on my PC.

When I let windows search automatically it can't find it. So I downloaded the whole compu drivers folder from the download section and none of those work either. The CD that came in the box only has compu live 2006 software on it, nothing else.

Any idea how to get this thing going?

10/26/104:34 PM

Original Post

Replies sorted oldest to newest

Jingles8302Admin

hello. Try these : http://dl.dropbox.com/u/7290174/siudi_driver.zip
Let me know if it works. copy and paste them in the sl2006 folder than point device manager to the sl2006 folder and include sub folders.
Sincerely,

10/26/104:43 PM

deejayarecueMember

Windows installed a driver from the siudi_stick_ 32_64_bit folder, but i'm getting a solid green light on the interface and no dmx output/response in compu 2006. fyi Device manager says the device is working properly.

10/26/1010:19 PM

Jingles8302Admin

Do you have a tools.exe in the SL2006 folder on your hard drive? If so run it and go to the firmware tab and hit update. If that doesn't work I may need to use a screen share program on my PC to yours tomorrow. Also Version date of the Compu Live Software. if your not sure with the program running go to the "?" and click on about. It should tell you a date for example "Nov 4th 2008".
Sincerely,

10/27/101:06 AM

deejayarecueMember

I was running a older version of Compu Live. My mistake for assuming all 2006 version were equal. The dmx dongle still isn't working however. When I start SL2006 it gives me the no dmx interface connected prompt.

I tried the firmware updater and it failed to update. FYI Under the interfaces tab it says "no compatible hardware connected". Same for the firmware tab but it does let me initiate the firmware update and lights on the dongle begin to blink, but the update ultimately fails.

Things are moving under dmx input and dmx output within the test page.

Thank you for the help thus far!

10/27/1010:03 AM

Jingles8302Admin

Could you please tell me the exact version date that your's is? That will tell me a lot and tell me what else I may have to do. Appreciate it.
Sincerely,

10/27/1010:35 AM

deejayarecueMember

Opps,

dec. 16, 2009

10/27/1010:55 AM

Jingles8302Admin

download the latest which is June 8th 2010
Sincerely,

10/27/1011:22 AM

deejayarecueMember

AND IT WORKS!

Thank you sir, you've been extremely helpful.

10/27/1012:00 PM

Jingles8302Admin

Awesome! Thanks.

10/27/1012:40 PM

thex-manMember

I am having problems with using a new Compulive that I bought at Guitar Center, today, on CD Dated 4/16/2007 with the Compu 1024 ec usb to dmx box. I am trying to install the drivers on a Windows 7 OS. What am I doing wrong because it just won't recognize the DMX box. I really need your help with this.

DJ X-Man, New Vision Entertainment

Jingles8302Admin

Ya sorry about that some got shipped with the an old version date. This link will let you download the very latest Compu Live: http://db.tt/15ndqWJ The version date is may 6th of this year.

Let me know if you have any questions. Welcome to the forums.
Sincerely,

Jingles8302Admin

sorry i read your post fast. The 1024Ec model interfaces will not work on a 64 bit Os wither it be XP, vista or 7. You either need a 32 bit OS or you can upgrade here: Upgrade info post.
Sincerely,

chuckyMember

Hi

I purchased a brand new Compu Cue Basic last year.

I recently moved and when I was looking for my Compu Cue Basic but I just found the interface.
I could'nt find the CD installer.

I wanted to know if i could install the compu cue basic software to my laptop without using the CD installer?

Charles Acuahuitl

Jingles8302Admin

Which program would you like? Compu Show? Or Compu Live?
Sincerely,

chuckyMember

which is better

Jingles8302Admin

Which one were you using? I prefer Compu Show as it is the latest generation Compu software. Compu Live is not sold anymore but still supported and you are able to use either program with your interface.
Sincerely,

Jingles8302Admin

Additionally the drivers for your interface should install when you install the programs.
Sincerely,

chuckyMember

how can i add compu show to my laptop without the cd of compu cue basic?

Jingles8302Admin

There is a downlaod link on the compu show product page. Or I have a link to download it from my dropbox.
https://www.dropbox.com/s/c5ac...ta1jc5/CompuShow.exe
Sincerely,

6/13/1211:22 PM

loopMember

Hi Jingles,
I am having the same problem getting a Windows 7 Pro to see a Compu Club 04 interface using Compu-live. I have tried all the suggestions you have listed. It works fine on my other laptop?

chuckyMember

I installled the dropbox and everything and when I opened it appeared on my screen that I should update the firmware it said write firmware press firmware tab, and press write firmware and so I went to tools and I pressed on firmware and write firmware and I clicked on it and it said there is no compatible hardware connected.

So could you please help me get the software going?

Jingles8302Admin

Loop, please no hijacking threads. You could have made your own post.
The compu pro 04 interface will NOT work on ANYTHING 64 bit. Sorry.

Chucky, please try to unplug the interface and then plug it back into the computer. Also when you use tools please make sure the compu show program is not running at all.
Sincerely,

loopMember

My apologies? I thought I was just asking the same question? Sorry!

6/14/1210:25 AM

chuckyMember

Sorry to keep interrupting you because the software does not read the interface and I am going to send you a photo to show you what appears when I press write firmware

6/14/1210:36 AM

chuckyMember

Sorry to keep interrupting you because the software does not read the interface and I went to the compu show software and I oppened it and I went to output hardware and it said no interface

Jingles8302Admin

Loop. no worries. But no your question was not the same. but again no problem.

Chucky, sorry for the delay today was a busy day.
Does windows see the "intelligent USB DMX interface"when you go into device manager and expand the Universal serial bus controller section?

chuckyMember

I downloaded the software you sent me and when I checked the windows and it does see the interface but the tools from the compu show does not see the interface it says no hardware has been detected and in the software compu show it says no interface.

Does the seriasl number from the interface have to do with the installation of the software because i am not putting the serial number to my software.

Jingles8302Admin

No, you don't need to put in any serial number.
So windows detects the interface fine but the program does not? Also you are never running tools with the compu show program open at the same time right? Because the USB driver cannot be split between two programs at once. One needs to be closed and not running in the background for the other to see it.
I would try to see if tools will detect it with just the tools app running and try updating the firmware if it does.
Sincerely,

chuckyMember

I dont know why the interface is not oppening with the software I tried all the ways that you told me its as it seems that the interface is locked

what could be a other option to download the compu cue basic software with out the cd?

6/15/1210:13 AM

Jingles8302Admin

You have a compu cue right? What windows OS are you using? Windows 7 or vista 64 bit?
Can you try it on a different computer? I am not seeing any reason why it should not work. If you can try it on a different computer and it still does the same thing then I think it might be a service issue.
Sincerely,

6/15/1210:57 AM

chuckyMember

I have windows 7 64 bit it is a brand new hp laptop I thnk maybe it is the software that might be made for a different interface such as compue cue or compu sd the one I have is compu cue basic

http://www.google.com/imgres?u...=1t:429,r:1,s:0,i:82

6/15/1212:25 PM

Jingles8302Admin

Is there a sticker on the side of it that says compu cue basic?

But no the software I linked you to is for the compu cue basic, compu cue, compu SD interfaces.
It should work on windows 7 64 bit.
Have you ever gotten the interface to work yet?
Sincerely,

6/15/1212:34 PM

chuckyMember

I havent gotten the interface to work yet because I went to software preferences from the compu show software the computer does read it but the software does not detect it.

Jingles8302Admin

Ok. Shoot me an email with your phone number.
Jamesk at elationlighting dot com
and I will give you a call today if i can and we can use teamviewer to remote log into that PC if it has internet.
Sincerely,

chuckyMember

This is my phone number 347-239-0459

If you could please help me to download and install the software for the compu cue basic.

chuckyMember

Sorry to keep interupting you I just wanted to tell you if you could please resent me the software for the compu cue basic because I might not have downloaded it right.

Jingles8302Admin

https://www.dropbox.com/s/c5ac...ta1jc5/CompuShow.exe
Sincerely,

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