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Good Evening,

I bought 10 575E last july and now i am having problems with two of them. One do not tilt. The belt and gear assembly is ok, but it would not tilt. the code on the motor is:

type: 23HS0001-05
W0135659 MOONS

The other light, does all it's function, but the shutter is constantly stuttering, and it do not change colour.

can some one offer me a solution?
please note that i live in the caribbean, where customs charges are high on electronics, so shipping back to the plant is not nearly a viable option.

thanks in advance
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hello, regarding the unit with the tilt. it sounds like the tilt board (located on the arm) is defective. BTW the firmare (logic) located on the tilt board can become corrupted due to power surge. with respects to the other unit, one of the head pcb has also become corrupted. you may want to swap the tilt board from a good unit to verify, same for the head PCB as well. hope this helps.

Gines Gines
elation lighting

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