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So I just triggered a lamp off command via dmx to a design spot 250 pro.

I was surprised to see that the fans immediately shut down as well. I left the unit there still powered and the fans then kicked back on after about 30 seconds, ran for a few seconds shut off. same thing another minute goes by they then turn back on and shut off.

I'm assuming there turning on as they temperature in the head hits a threshold and then turn off at another set point.

However, I find it really strange to have the fixture do this. Why not have the fans run for a solid 5 minutes after a lamp off command so that we can cool the fixture down much faster rather then now having to wait for it to hit its high limit threshold .... cool down a little bit then wait for more heat to build in the head etc etc...

the process now takes 15 minutes when we could simply run the fans for 5 minutes straight....

am i missing something here? please clarify..

Thanks for your time
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Mike,
I apologize I haven't had the time to look into this. I have been in and out of the office the past two weeks working offsight. Today is my first full day in the office and I will look into that today. I don't believe there is a setting because I did bring this up with one of our engineers here, however I will still look into it.
Mike,
I had a chance to setup a DS250P with a controller here yesterday. I was able to shut off and then turn on the lamp via DMX. Now what I noticed is that my fixture here, the fans will completely shutoff when I lamp off and won't kick back on until I lamp back on again.
From what I read after you lamp off via DMX your fan will turn off and then around 30 seconds later turn back on? Then shut off again and then power up again Is this correct? Is this before or after your re-strike the lamp? If so that is not normal behavior for the fan to run this way. The fans are triggered by the lamp sensor. They turn on as soon as as your fixture begins to heat up. As far as having the fans stay on for 5 minutes straight to cool down the fixture, that is not possible. The fixture's fan are not programmed to run like that. Some of our other fixtures' fans run like this however these are on our 575 fixtures (and up) which heat up considerably more. That fan function is written onto the fixture's software and operating system.
A few questions, how many fixtures do you have? Is this happening on all your fixtures? Are these fixtures part of a permananent install? Have you changed any of the default lamp settings on your fixture(s). If you could please provide me with a little more info I will see what I can find out. If you have any questions please let me know.

Rafael C.
I have 8 brand new dzspot250 pro units.

Yes when issued a lamp off command all units fans power off instantly. However, after 30 -45 seconds the fans will then turn back on (as if it's hitting a high temp and being told to cool the unit down) they run for approximately 20 seconds and shut off. This takes place several times however each time there is a longer wait time before the fans come back on.

It completely coincides with the build up of heat in the head. Even though the lamp is off the heat still builds and builds since everything is super hot and hasn't been able to cool since the fan shuts off instantly at lamp off command.

This happens for all of my fixtures. All slightly at different timings but not by much at all(again indicating the heat build up)

I feel this is an extremely poor design on the software side.... is there a software patch that I can load to correct this??
and while were on it...

again in the software...

after issuing a lamp off command the unit will say off... however all of the motors are still powered holding there actual positions. It's not a true off.... software should either be issued that removes power from the motors as well issuing a true fixture "off" via dmx in which case it would have to re initialize when issued a lamp on command (which is fine)

But the "off" is misleading at this point as your still burning juice and motor life when in this state.
quote:
Originally posted by MikeBaierDesigns:
and while were on it...

again in the software...

after issuing a lamp off command the unit will say off... however all of the motors are still powered holding there actual positions. It's not a true off.... software should either be issued that removes power from the motors as well issuing a true fixture "off" via dmx in which case it would have to re initialize when issued a lamp on command (which is fine)

But the "off" is misleading at this point as your still burning juice and motor life when in this state.



Mike,

Let me put it this way:

The Whole point to LAMP OFF is to ONLY turn off the LAMP, and LEAVE the fixture running.

An idle mode if you might say....

As it is one thing to turn off the lamp during a performance and is whole different subject to Turn off the fixture during a performance....


Just my 2cents.....
Last edited by lightingguy1
Mike,
Good evening, since my post I have tested 3 different fixtures here. One light is a used light which is currently in for repair and I had 2 lights pulled brand new from stock. All 3 lights are working the same. When I lamp off via DMX the lamps and the fans both shutoff and continue to stay off until I send the DMX command to lamp back on in which the lamp strikes and the fan kicks back on. I am not sure exactly why all your fixtures are doing this? In all honesty we have yet to see a fixture react in this manner? Would it be possible for you maybe to take a small video clip of this and possibly forwarding it to me? If so, if you can forward it to my attention to support@elationlighting.com I would like see exactly what is going on your end and to get one of our onsite engineers involved on this issue you are having. We haven't been able to replicate the problem on our end and it isn't out of the norm to have end users or dealers send us video clips of issues they may be experiencing out on the field.

As far as LAMP ON and LAMP OFF that is exactly what it is, a command to turn your lamps on and off from your controller not the whole fixture. The Lighting Guy is correct. What you are referring to is a hibernation mode which will shutdown the fixture down entirely. This feature is not available on the DESIGN SPOT 250 PRO's. As far as the ambient temperature in the office where these lights have been tested on, the temperature is set here at 72 degrees all day (only 2 degrees difference from where you are at). I've also had one of my fixtures running for a couple of hours and I've noticed that the head temperature on the display is barely reaching 98 degrees F. Can you tell me exactly what yours is reading?

Mike we will continue to test out these fixtures here but if it would be possible for you to possibly provide us with a video clip so that I can show my higher ups here that would help out a ton. Like I had mentioned we haven't been able to replicate that problem. We will continue to do our best to resolve your issue....

RC.
RC,

I will try and get some video up of this within the next few days.

I understand what your saying about the lamp off command. I feel that the hibernation feature would be a great addition to include in the command set though.

as for the fans i'm still not understanding why it was coded into the fixtures software to kill the fans upon a lamp off command if they are just going to come on and off until the fixture eventually gets to a cool enough temp.

all settings are at factory defaults and i'm experiencing this.

Like I said I will get some video though and hopefully that will shed some light on things for you guys.

Thanks for the reply.

-Mike

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