We have several Fuze z350 wash fixtures at the venue I work at. When they are controlled by the house Avo Titan Mobile, they work flawlessly. However, when a touring act rolls through with a GrandMA console, and they strobe the fixtures vigorously, the intensity may randomly decide to stop working. In rare instances, the fixture will get stuck on, and in place. Only a hard reset from the breakers fixes this problem. Tours have told me they have encountered this problem with these fixtures before, but nobody, not even MA reps running MA3 software looking for bugs like this have been able to explain what exactly is going on.
Has anyone ever heard of this? Why does it only happen to MAs?
Fingers crossed for an answer. 🤞