dimmers on ds250 pro

benchmanMember

doing and install in a new venue... using 8 ds250 pros. all work fine except one of them once in a wile... it wont black out. the dimmer stays part way open. resetting it from the console doesn't work. only unplugging it will correct the issue but it happens again eventually after a few blackouts....

5/12/1012:43 AM

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servicegMember

hello, if you feel comfortable remove the head covers and do a visiual inspection of the head portion. look for any obstructions. if none found please give service a call at 323-213-4593. if possible while in front of the unit.
thank you

Gines Gines
Elation service manager

5/12/108:07 AM

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benchmanMember

will do...thanks much... just waiting for the word to crack it open...it's a new fixture and i don't want to void any warrenties.... and yes, i feel very comfortable...

5/13/108:54 AM

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