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I am having an issue getting a new network (Artnet/sACN/RDM to DMX) ethernet interface ouput to play nicely with our installed Opto Branch 6.  DMX signal to the unit is intermittent and sometimes non-existent even though the controller software (Lightkey) and the interface box show consistent and expected DMX output.  I am working through verifying the pinouts (3pin to RJ45 on Cat5 adaptor) at the output side of the box but I have also come across the possibility of setting a DMX frame rate parameter in the interface box app.  The options are 25Hz, 30Hz and 35Hz.  Before I go through a complete experiment to figure out what is ideal I am hoping that you can give me an idea of what frame rate is best into the Opto Branch 6.  Any pin out or other troubleshooting tips are also appreciated.

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