Lamp won't stay ON — DS250Pro

turn the lamp off via dmx to off see if it corrects the problem. If it does, you need to change reprogram your scenes where the lamp off value on the lamp channel isnt selected

Jeffery, thanks. I did try that but it didn't work. My solution was to turn off the circuit breakers for the DS250pros and turn them back on 30 secs later. BAM! They did their startup routine and within 5 mins the lamps struck!

I'm a bit perturbed that there was nothing in the manual that says these must be powered off if not in use for a few days. Now I must pay more to add a switch in our Worship Center that is between the breakers and the outlets because these two circuits are in an attic room that isn't readily accessible. I could have planned this months ago.

My exascerbation is now replaced with elation (pun intended) as I have working fixtures.

i know a lot of places i have delt with just simply label the breakers and turn the breakers off and on as needed. They have dedicated power for a lighting rig. When turning off, they simply turn the breakers off

That's become painfully obvious now for moving lights. Unfortunately, our lighting contractor never advised us to do so even though he was aware that the circuit breaker box to hold these circuits was in a poorly accessible attic location.

Another life lesson learned.

The lesson to all others just learning about the new types of instruments and their usage and care is to be aware of and practice removing power from them unless the manufacturer states otherwise.

"Consistent operational breaks may ensure that the fixture will function properly for many years to come." — Elation Professional Design Spot 250 Pro manual, Rev 04/28/2008 - Visage, downloaded from the product page and included in the packaging.

This is the only statement in the manual remotely related to cutting power to the Elation Design Spot 250. It is quite vague, in fact it uses the verb "may". No addenda was included in the packaging stating the unit must be powered off between usages. While implied, no warning was given that leaving power on between usages will severely limit the life of the machine.

Contrast that with the Elation support person who stated to me that power should be turned off on this type of instrument to prevent the problem I had and to prevent rapid wear on the unit's components. If this is a known issue then the point was not made in the instructions provided.

Just frustrated that I didn't learn the lesson ealier. I did my best to learn as much as possible ahead of time and that my installer didn't insist that the power disconnect happen. Thanks for letting me vent.