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Hey there.

I've been using MyDMX for about 2 months now, and having been out on the scene and learning from other LDs I've come to realize I've made a huge mistake and should have purchased an Elation dongle instead so I could use Compu Show and Compu Live. Now I have some questions.

1. Is there any way to upgrade? Or return MyDMX? Or a discount?
2. What is the true relationship of American DJ and Elation to Nicolaudie/dmxsoft.com? Is this just a rebranded product with American tech support?
3. Why are the users of Compu Show being told the manual is being written when there is a perfectly good manual available for Sunlite Suite 2? I spent about an hour hunting through menus to teach myself the software just to stumble (because Compu Show displayed the wrong splash screen once) across the real manual will answers to all my questions.
4. Is there anyway to make my MyDMX doggle work with Compu products?
5. Will the Elation dongles work with Sunlite and vise versa?
6. Is there a way to import MyDMX show files into Compu Show? I was able to use a visualizer file just fine. ;-)

Thanks!
Original Post
Wind welcome to the forums. Let me answer your questions for you.

1) any info about exhanges or upgrades have to be done through the dealer in which the products were purchased. so talk to whoever you bought my dmx from and they can let you know your options on this.
2) Elation and ADJ are sister companies kind of like Lexus and Toyota. compu live and compu show are versions of the Nicolaudie programs but with American Tech support. Compu live and Compu show cater to Elation customers and products.
3) The manual is still being worked on but it will be done very very soon.
4) No, My dmx and compu are two entirely different products and Compu has a Easy Stand alone program that is pretty much the same as my dmx but with more features.
5) Yes they should work with either program.
6) I'm not sure at this time. Let me try it and I'll let you know.

Hope this helps answer your questions.
Sincerely,

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