Profile for PLATINUM SPOT 5R WH

Hi. These are good profiles.
www.dropbox.com/sh/0iiy0eejd1c...2017%20CH%20mode.ssl
www.dropbox.com/sh/owcj0vyio3j...2024%20CH%20mode.ssl

By the way the lamp on command is on the last channel of each fixture values 40-59. There should be a light bulb icon on the page.
Sincerely,

I am aware of the bulb icon but the lamp on button does not do anything for me. I also noticed that there was no output on Channel 17 (in the DMX output window )which is the channel for the lamp and should have a value between 40 and 59. I have the Compu Cue Basic dongle which was purchased in January 2011. I did upgrade the firmware on it to the latest to work with Compu Show software. I do not like the Compu Show software as much I liked the Compu Live. Is there anyway I can rollback the firmware on the dongle to what it came with? Still trying to troubleshoot why the light will not come on.

You shouldn't need to rollback the firmware to use compu live once again. You can simply just open the program and it should work providing compu show is not running.
What exactly don't you like about compu show?

P.s. here is the latest release of compu live: www.dropbox.com/sh/mls9wp0efze...rr-By6e/Ela_2006.exe

Sincerely,

The pre-programed scenes are much less in Compu Show compared to Compu Live. Also, since there is no manual available for Compu Show, I spent too much time to figure out how to save a new cycle and didn't have much luck.

Try my manual. It is ALMOST done. Taking too long to finish it. but what you need is covered.
https://www.dropbox.com/sh/f54...%20User%20Manual.pdf
Sincerely,

James,

Thank you so much for the link. I had to re-install the firmware through the latest Compu Live software that you sent the link for. It is working like a charm now. Thank you so much for helping me. I have a big show tomorrow and I am very thankful to you. Keep up the awesome Tech Support.

No problem. Make you a deal. I'll give you 1 on 1 training on compu show if you give me a call at 1-323-213-4590 sometime this week if you'll consider using compu show again. It really is a MUCH nicer, more feature filled program than Compu Live. Just got to get used to it.
Deal? If you wanna pre-set up a time to call me shoot me an email at jamesk at Elation lighting dot com
Sincerely,

I'm having the same problem any suggestions?

You could try downloading the link I posted.
Let me know.
Welcome to the forums.
Sincerely,