Hello there,
I recently updated my Elation lighting fixtures to the latest firmware version; and I have been encountering some unexpected issues with DMX output since then. Specifically; it seems like the fixtures are not responding to commands from my DMX controller properly. Colors; gobo changes; and intensity adjustments are inconsistent, and there are occasional dropouts in the DMX signal.
I have checked all the basic troubleshooting steps ensuring all cables are securely connected; power cycling the fixtures, updating the DMX addresses, and verifying DMX signal continuity with a tester. Despite these efforts; the issues persist. Has anyone else experienced similar problems after updating their firmware; and if so; how did you resolve it?
Additionally; I have noticed that sometimes the fixtures behave erratically; displaying incorrect colors and patterns or not responding at all. I am wondering if there could be an issue with the DMX output protocol itself or if there is a compatibility problem between the updated firmware and certain types of DMX controllers.
Also, I have gone through this post; https://forums.elationlighting.com/eve/forums/aws-devops/tpc/f/4981062842/m/8411058764 which definitely helped me out a lot.
Would anyone from Elation support be able to help me understand if there are any known issues with this firmware version or if there are specific settings that need to be adjusted to ensure proper DMX communication with these fixtures?
Thank you for your time and assistance.